Consolidate the most informative customer history for the fast, high-quality and targeted customer service.
- maintaining of centralized customer base with distributed access to data and distributed services of customer different products between bank employees
- maintaining a database of third parties - potential customers of the bank
- data preparation for financial monitoring and customers analysis, also for successful marketing campaigns
Thanks to the centralized customer base and efficient approach to service bank manager does not need to:
- perform fragmentary actions - client session passes all phases of the process
- check all products on the availability of future payments - autoremind service
- customer hold for new product advertising - easy to offer new items in the process of communication
- prepare separate documents for each transaction - one package of documents for the entire session service
Сlient in the focus of manager's attention - such approach personalizes banking services and service time is reduced significantly.