iFOBS.WebPrivate – INTERNET BANKING FOR PRIVATE CUSTOMERS

iFOBS.WebPrivate is an internet banking solution designed for private customers, offering banks the opportunity to significantly reduce branch workload and customer service costs. The speed and ease of connecting to the system, as well as the user-friendly personal account, increase customer loyalty and create a channel for selling new products and services.

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SOLUTION BENEFITS

  • Fast, multi-channel access to information and operations that the customer frequently uses;
  • Workspace personalization and widget customization options;
  • A wide range of services.

 

Tamar Tkhelidze, Deputy Chairwoman of the Management Board at Bank Lviv:

"Undoubtedly, creating a mobile banking app is about combining functionality, simplicity, and aesthetics. We now see that our joint efforts with the development team are receiving positive feedback and showing strong user engagement. Bank Lviv fully supports transparent and clear communication with clients: we understand their needs and focus on delivering relevant features".

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FUNCTIONALITY

The basic functionality includes operating current and card accounts, deposits and loans, statements, creating payments and exchanging messages between the client and the bank.

 

Furthermore, we are pleased to offer the following services:

 

  • Remote registration of new customers;
  • Self-registration of existing customers;
  • Financial and non-financial transactions with payment cards;
  • Utility and service payments;
  • Opening a new deposit;
  • Regular payments, SWIFT payments;
  • Online requests for banking products and services;
  • Online currency exchange and much more.

 

The system is built on a modular basis, enabling the bank to select the services it will offer to its customers in internet banking depending on its strategy.

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MOBILE BANKING

The most advanced and up-to-date remote service channel for bank clients is the iFOBS.Mobile app. It enables the bank to offer a complete interaction cycle — from client onboarding to account activation and personalized service delivery.
Designed for smartphones running iOS and Android.

In addition to basic services (current, card accounts and cards, statements, deposits and loans, payments and messaging), the iFOBS.MobilePrivate mobile app can be used for:

 

  • Registration of a new client, registration of an existing client of the bank;
  • Opening a new deposit;
  • Online currency exchange;
  • Utility payments;
  • Regular payments, SWIFT payments;
  • Online requests for banking products and services;
  • Push notifications and much more.

 

Each bank is provided with its own custom-developed and certified mobile app, featuring a unique design and a set of functions. For devices that support Touch ID/Fingerprint and Face ID, biometric authentication (fingerprint or facial recognition) is available as a secure and convenient alternative to entering a password when accessing mobile banking.

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# NEWS

2024results

2024 became a period of comprehensive growth and important achievements for CS. The company successfully implemented large-scale projects to modernize the banking sector of Ukraine, expanded its international presence in Moldova and Uzbekistan, presented new technological solutions, and strengthened social initiatives.

Support for the Transformation of Ukraine’s Financial Industry

CS continues to strengthen its position as a key technological partner of Ukraine’s banking sector. Today, 62% of the country’s banks use the company’s products, including 10 of the 15 systemically important banks. This high level of trust places a special responsibility on us to ensure the stable operation of the country’s financial system.

Successful Launch of Instant Payments

One of the most important projects of the year was preparing the banking sector for the implementation of an instant payment system as part of the updated SEP-4.1 version. CS successfully developed and implemented a technological solution that allowed client banks to be the first in the country to start working with instant payments. Currently, five of the ten banks already working with the instant transfer system use CS solutions.

Adaptation to European Standards

In the process of harmonizing the Ukrainian banking sector with EU norms, CS provides comprehensive technological support for changes in banking software. An important component of this work is constant interaction with the National Bank of Ukraine and partner banks to find optimal technological solutions.

During 2024, the CS team held nine meetings with bank representatives regarding the implementation of Credit Register 2.0, developed and implemented a solution for working with the new capital structure according to NBU requirements, continued work on supporting the international standard SWIFT ISO20022, and became a member of the UkrSWIFT association.

This proactive approach to modernizing banking systems allows the company’s partners to respond to new regulatory requirements in a timely and efficient manner.

Development of Front-Office Systems

In 2024, significant attention was paid to expanding the capabilities of CS front-office solutions: iFOBS internet banking, iFOBS.Mobile mobile banking, CFRONT integration platform, and others.

Among the key implementations were the transition to a new key certification center and the implementation of a module for working with payment instructions (requirements) in the iFOBS remote banking system for corporate clients of the State Export-Import Bank of Ukraine. New projects were launched: “Currency Contract Card,” “Trading Platform,” and an internet banking performance monitoring system at OTP Bank.

Additionally, in 2024, individual implementation of the “Asynchronous Statement” functionality for Kredobank, “Multi-user” and SOFToken projects for Bank Lviv, and the implementation of an electronic document flow module between the bank and clients at the Bank for Investment and Savings were carried out.

Special attention was paid to supporting government programs. Card projects for “eRenovation,” “eBook,” “eVeteran,” and the “National Cashback” program were successfully implemented at Bank Globus.

More and more banks are transitioning to the new web version of iFOBS for corporate clients, providing users with a modern interface and expanded capabilities. In 2024, redesign projects were started by KOMINBANK and Bank Globus. Our new customer, Bank Credit Dnipro, also chose the new technological solution for remote customer service.

Support for Non-Banking Financial Institutions

An important step was the adaptation of CBS B2 for operation in non-banking financial organizations. The new B2ng::FIN solution allows financial institutions to abandon the use of Russian software and switch to modern software.

The distinctive feature of CS’s B2ng::FIN development lies in the possibility of phased implementation of functionality according to the needs and gradual growth of the organization. Any business process that a financial company may encounter now or in the future is highly likely to be already automated in CBS B2. Based on this experience, B2ng::FIN functionality can be easily adapted to growing needs without unnecessary revolutionary changes in the IT infrastructure of the user company.

International Development

Strategic Projects in Moldova

As part of the MICB4YOU digital transformation program, CS successfully completed the implementation of the CS::BM corporate data warehouse and CS::BI analytical system at Moldindconbank, one of the largest and systemically important banks in the Republic of Moldova. A special feature of the project was the synchronization of the data warehouse launch with the commissioning of CBS B2, which ensured continuous access to analytical data for more than 15 bank departments from the first day of system operation. Importantly, 75% of the more than 250 implemented analytical reports were developed by the bank’s team independently after training from CS specialists, which indicates the high operational independence of the institution in working with the system.

The comprehensive digital transformation of Moldindconbank also included modernizing customer remote service systems. In particular, a unique project was implemented to integrate mobile banking with a solution from European authentication systems developer Wultra.

Another significant project in 2024 was implemented at OTP Bank Moldova, where CS became a technological partner in implementing an instant payment system. The project included comprehensive modernization of CBS B2 for 24/7 operation and integration with the national Central Alias Service (CAS). The developed solution ensures payments within 5 seconds in a 24/7 mode.

Continuing cooperation with FinComBank in Moldova, CS expanded the functionality of the bank’s remote service systems by implementing the iFOBS.eSalary payroll module in the mobile application, which enhanced the bank’s capabilities for serving corporate clients.

Expanding Presence in Uzbekistan

An important stage of development in the Uzbekistan market was the implementation of a project in the microfinance company Agat Credit, where B2ng::FIN in 2024 provided full automation of credit processes and back-office operations: from receiving a loan application to its full repayment. This project continued the successful series of CS solution implementations in the country, which began earlier with cooperation with Capital Bank and Uzum Bank.

Taking into account changes in the regulatory environment of Uzbekistan regarding the introduction of Islamic financing for MFIs, CS began work on adapting its solutions to support Islamic financial products. The development of this direction opens strategic opportunities for the company to enter new markets in Central Asia and the Middle East, where Islamic banking is an important part of the financial system.

Social Responsibility

In 2024, CS created its own charitable foundation, CS4UA, through which it directs up to 1 million hryvnias monthly to support the Armed Forces of Ukraine, medical institutions, and centers for internally displaced persons. This was a logical continuation of the company’s long-standing social activities.

CS continues to support the development of young talents. The company was a partner of the Hack4Innovation student hackathon, where teams from Ukrainian universities worked on innovative solutions for the financial sector.

The creation of its own charitable foundation and the successful implementation of educational projects confirmed CS’s status not only as a technological leader but also as a socially responsible business.

Looking to the Future

Despite difficult conditions, the company continues to invest in technology development and support for the financial sector.

CS Director Dmytro Radchenko

In the conditions of a full-scale war and the simultaneous transformation of Ukraine’s banking system, our role is not only to create technological solutions but also to ensure the stability and reliability of the financial sector. We are proud that in such difficult conditions, we can support our clients in implementing the most modern financial technologies and contribute to the integration of the Ukrainian financial system into the European space.

The successful launch of the CBS B2 marks an important milestone for our Bank. Achieving a seamless, one-time transition sets a new benchmark for efficiency and innovation in banking. We deeply appreciate CS Company’s dedicated team for their commitment and relentless effort in this project’s success. We are excited for continued partnership and driving further advancements in our transformation journey
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Mihail Iovu
Chief Operations Officer, Moldindconbank
OTP Bank has been successfully collaborating with CS for over 15 years. During this time, a number of key projects have been implemented, including the development of reporting for the National Bank of Ukraine, the B2 operational system, a data warehouse, and internet banking for corporate clients. We highly value CS’s ability to offer comprehensive and integrated solutions, which have enabled us to automate end-to-end processes and significantly enhance our level of digitalization. We especially appreciate the flexibility and personalized approach of the CS team, which allows us to tailor technologies to our business needs and build a true partnership.
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Liliya Lazepko
Member of the Management Board, OTP Bank Ukraine
The new CFRONT platform is enabling GLOBUS BANK to confidently break into the retail lending market. Thanks to our partners at CS, the entire process now takes just minutes - only 1 minute for approval decisions and 10 minutes to complete all necessary loan documentation. Our customers and partners are going to love this efficiency. With such a powerful and user-friendly system as CFRONT, GLOBUS Bank has set ambitious goals for its expansion in the retail lending market.
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Olena Dmitrieva
First Deputy Chair of the Management Board, GLOBUS BANK

Undoubtedly, creating mobile banking is a combination of functionality, simplicity, and aesthetics. We are now seeing that our joint efforts with the development team are receiving positive feedback and show good user engagement dynamics. Bank Lviv fully supports open and transparent communication with clients: we share their needs and focus on the relevance of functionality

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Tamar Tkhelidze
Deputy CEO, Lviv Bank
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