On March 12, 2024, the banks of the Republic of Moldova launched instant payment services. This advancement enables the rapid transfer of funds between the accounts of individuals at any time, using only the recipient’s mobile number.

Global trends in financial technology emphasize the importance of embracing progress and continually modernizing the payment infrastructure. In alignment with the Development Concept for the payment industry in the Republic of Moldova, the National Bank of Moldova (NBM) has endorsed a project aimed at modernizing the NBM Automated Interbank Payment System (AIPS) and introducing an instant payment system.

CS and OTP Bank

The collaboration between CS company and OTP Bank began in 2020. By 2022, the partnership saw the launch of the core banking system B2 (CBS B2), which was integrated into the B2ng web interface, enhancing operational efficiency (further details are available via the provided link). In 2023, thanks to a custom interface developed by CS company, OTP Bank achieved seamless integration with the new version of the NBM CRM. This strategic move paved the way for the next phase in implementing the NBM Concept: the introduction of instant payments.

Instant payments now enable every citizen of the Republic of Moldova to conduct transfers and payments in the national currency, lei, across the country by simply using a phone number.

Instant payments key features:

  • Available 24 hours a day, 365 days a year.
  • Payment processing in under 5 seconds.
  • Can be made to the account of any bank’s user.
  • Secure exchange of payment details via mobile phone number.

The Integration of Instant Payments at OTP Bank: Implementation Features

The first step in the implementation of the instant payments project at OTP Bank was to transition the Core Banking System B2 (CBS B2) to operate on a 24/7 basis. The “24/7” functionality ensures that the system is always available to every user, including for reading and recording by external systems and interfaces.

The next stage was the integration of the CBS B2 with the national banking system Central Alias Service (CAS). CAS is a system that stores information about counterparties, their aliases, and accounts. In it, each alias is linked to a client’s account and their bank account.

An alias is an easily memorable identifier, such as a mobile phone number or email address. This allows clients to register their accounts in a publicly accessible database and then use the alias instead of the full set of banking details to identify the account.

CAS operates in a centralized mode. It stores all necessary information about the account (IBAN, client’s full name) at the National Bank of Moldova.

The final stage was the integration of the CBS B2 with the NBM in terms of receiving and sending instant payments, as well as handling requests for payment. This allows not only for the instant payment transfers but also for requesting payments to be made.

instant-payments

The Mechanics of Instant Payments

Nataliia Semenchenko, CS analyst:

«Thanks to the implementation of instant payments, the process of sending and receiving funds within the Republic of Moldova will take mere seconds, regardless of the time of sending, the sender’s bank, and the receiver’s bank. Currently, instant payments are only available between individuals, with plans to extend these services to legal entities considering future plans of the NBM.

The successful launch of the CBS B2 marks an important milestone for our Bank. Achieving a seamless, one-time transition sets a new benchmark for efficiency and innovation in banking. We deeply appreciate CS Company’s dedicated team for their commitment and relentless effort in this project’s success. We are excited for continued partnership and driving further advancements in our transformation journey
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Mihail Iovu
Chief Operations Officer, Moldindconbank
OTP Bank has been successfully collaborating with CS for over 15 years. During this time, a number of key projects have been implemented, including the development of reporting for the National Bank of Ukraine, the B2 operational system, a data warehouse, and internet banking for corporate clients. We highly value CS’s ability to offer comprehensive and integrated solutions, which have enabled us to automate end-to-end processes and significantly enhance our level of digitalization. We especially appreciate the flexibility and personalized approach of the CS team, which allows us to tailor technologies to our business needs and build a true partnership.
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Liliya Lazepko
Member of the Management Board, OTP Bank Ukraine
The new CFRONT platform is enabling GLOBUS BANK to confidently break into the retail lending market. Thanks to our partners at CS, the entire process now takes just minutes - only 1 minute for approval decisions and 10 minutes to complete all necessary loan documentation. Our customers and partners are going to love this efficiency. With such a powerful and user-friendly system as CFRONT, GLOBUS Bank has set ambitious goals for its expansion in the retail lending market.
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Olena Dmitrieva
First Deputy Chair of the Management Board, GLOBUS BANK

Undoubtedly, creating mobile banking is a combination of functionality, simplicity, and aesthetics. We are now seeing that our joint efforts with the development team are receiving positive feedback and show good user engagement dynamics. Bank Lviv fully supports open and transparent communication with clients: we share their needs and focus on the relevance of functionality

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Tamar Tkhelidze
Deputy CEO, Lviv Bank
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