TRUSTED BY
We have integrated our card solutions with Ukrainian and foreign payment centers. A distinctive feature of CS products is the ability to adapt them to the client's needs, size, and IT landscape.
CENTRALIZED MANAGEMENT
CS card solutions provide centralized card management from issuance to end of service. The system supports all card types, allowing issuance and servicing of cards both to account holders and third parties. All card operations are processed in the CBS, ensuring accuracy of stored data for business analysis and reserve calculation, facilitating easy inclusion of card transactions in reporting.
SIX SEPARATE MODULES
- Card Back Office
- Logistics
- Acquiring
- Payroll Projects and Social Payments
- Dispute Transactions
- Reconciliation
Each module can be implemented separately and operate independently.
CARD BACK OFFICE
The Card Back Office module allows you to:
- Issue cards from different payment systems (MasterCard/Visa/Prostir).
- Support the full range of card products: personalized cards, instant issue cards.
- Support cards with magnetic stripe, chip (including contactless), and combined.
- Issue and service cards for account holders and third parties.
LOGISTICS
The Logistics module is a comprehensive solution for tracking and controlling the movement of banking cards, PIN envelopes, and other valuables from production to customer delivery. The system automates the entire cycle of logistics operations, including generation of required documentation, delivery time control, and creation of accounting entries. Through detailed tracking of each stage of valuables movement, the module ensures reliable control and quick response to any non-standard situations.
ACQUIRING
The Acquiring module is a powerful solution for automating bank and merchant acquiring, covering all types of transactions, including tips and cashbacks. The system provides flexible fee configuration, convenient settlement management, and automatic statement distribution in various formats. Through direct integration with CBS B2, the module can process millions of transactions, ensuring high operation speed and efficient customer account management.
PAYROLL PROJECTS AND SOCIAL PAYMENTS
The Payroll Projects and Social Payments module is a comprehensive solution for automating payroll projects and social payments in the banking system. It ensures quick creation and setup of agreements, bulk account opening, flexible fee management, and automatic processing of credits directly in CBS B2.
The module supports simultaneous operation with multiple payroll projects for a single individual, sending notifications about operation status, and allows payments in both national and foreign currencies.
DISPUTE TRANSACTIONS
The Dispute Transactions module is a system solution for managing customer claims regarding disputed card transactions. It automates the entire process from claim registration to fund refund, ensures storage of all supporting documentation, and allows tracking of fraudulent transactions. Through direct integration with CBS B2, the module significantly simplifies and accelerates the dispute transaction processing.
RECONCILIATION
The Reconciliation module automatically identifies discrepancies between data in CBS B2 and the card system, including account balances and hold amounts. This significantly saves time in finding inconsistencies and reduces the bank's operational risks.
INTEGRATION CAPABILITIES
The card servicing solution modules are already integrated with national processing centers and can be configured to work with the institution's internal processing centers upon bank's individual requirements.
WHO IS THIS SOLUTION FOR?
Our card solutions are suitable for all banks looking to optimize their card business operations. CBS B2 users will find it easy to integrate payment card processing directly into their existing system, while users of other CBS systems can interact with third-party card systems through our iB2 platform.
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Centralized data management and storage
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Convenient integration with CBS B2 and connectivity options for other systems
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Custom configuration and setup without overpayment
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Perfect accuracy without data replication
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Convenient reporting
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Reduced operational costs
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No additional licenses and software required
ADVANTAGES
# NEWS
During the 2022 the card business line gained significant development – from the software development and implementation in CBS B2 to the implementation and operation in banks. So, during this time, the CS company has developed and put into the industrial operation three new modules, which are already in demand among users.
We have also updated the existed card subsystem – Logistics. Its capabilities were significantly expanded and improved which greatly facilitated and accelerated the work of the back office employees. In spring 2022 this updated subsystem was successfully implemented in one of the banks of Moldova.
New Card Subsystems:
- Disputed Transactions: designed to service the lifecycle of the client complaints about card transactions that are illegal in their opinion.
- Reconciliation with card back/front office: enables to find the differences between similar entities in the CBS B2 and the card system.
- Salary Projects and Social Payments: designed to automate the maintenance of salary projects and other agreements related.
New card subsystems are developed in the B2ng application that enables to use all benefits of this interface.
So, from now on, the structure of the CS card back office looks like this:
As for the existed subsystems they enable:
- Card Back:
- Issue cards of different payment systems (MasterCard/Visa/Prostir).
- Support all the product line of processing system: personalized cards, instant cards.
- Support cards with a magnetic strip, chip (including contactless) or combined.
- Logistics:
- Track the location of the card and its pin envelope.
- Print all necessary acts, registers and other documents.
- Automatically create accounting transactions on the off-balance sheet accounts and other.
- Acquiring: account and serve the bank and merchant acquiring agreements and the agreements of the acquiring agents.
Integration Capabilities
Modules of the CBS B2 Card Servicing Suite have flexible integrational capabilities.They integrate with the processing centers and bank’s processing centers through the different platforms: Tieto, SmartVista, Way4, Ucrcard, FUIB.
Business Advantages of using the CS suite of products for card servicing
- Complete management of cards life cycle and cards
- Work coordination from one point – CBS B2
- Resources reduction on data transfer analysis due to the lack of data replication between systems. Therefore, as all cards are kept in the CBS B2, and not in other systems, there is no need to transfer relevant data to the B2, to download it to special forms for monitoring, to analyze and correct errors. The absence of redundant checks significantly saves time and other resources.
- No need to purchase additional hardware
- No need for additional human resources to service a separate card system
Each of the modules can be implemented separately and work independently or work within the Card Back Office Suite, which is licensed separately.
To get more detailed information about licenses purchase, please, contact our customer service department: [email protected].
Recently Bank “Lviv” has launched a new service for its customers – access to the CVV code of the payment card via the Bank Lviv Online mobile application (iFOBS.Mobile).
We remind you that the CVV code, or card solvency verification code, is three digits printed on the reverse side of a bank card, which are used to confirm payments on the Internet.
Such a small, at first glance, enhancement is actually very useful in real life. Everyone who has made payments on the Internet at least once (for example, ordered tickets or paid utility payments) knows that in addition to card details, you must enter a CVV code. If the card is not available, you can login mobile banking, then tap on the card image – the system will process the request and display the reverse side of the card with the CVV number.
Many customers have already rated the new option as a “must have” in mobile banking. This option is very necessary, especially today, when the client, for example, does not have the opportunity to receive a card from the bank by himself.
Bank card management is becoming even more accessible, and we, for our part, will continue to develop our services for you.
Perhaps nowadays the importance of developing remote service channels for banks is beyond doubt. That’s why we continue to introduce new services that allow banks to serve customers remotely and attract new customers.
Recently, Globus Bank introduced a new service that allows customers to open cards via mobile app.
Previously, there were successfully implemented projects for remote customer identification and loans issuance at partner sale points (for example, in appliances stores). And now, thanks to the new service for opening cards under the GlobusPlus programme in mobile banking, the process of loans issuing and servicing has become completely remote.
The client is identified through the mobile banking app, sees the credit limit set for them and the cards available for opening. The client can open a virtual card or register a plastic card they already have – for example, if the card was given in a partner’s store when issuing a loan, or received by mail.
The mobile app sends the request to the bank. Then the CFRONT integration platform controls the process: it provides communication between the information systems participating in the process (automated banking system, mobile banking, card system and processing, external sources of customer data, etc.) and provides the necessary checks, routing of the request between the bank’s branches to make a decision, sign an agreement and create a deal, for setting limits and sending messages.
This solution from CS Ltd is easily adapted to any mobile banking.
We are currently working on expanding the capabilities of the service: soon customers will be able to apply for a change of the credit limit amount, and in the near future the bank will be able to offer a new product – the opening of the єПідтримка card.
Stay tuned!
